Delete in Loyalty System
Click “Cancel/Replace”Input the Request Date, click “Just Cancel” and “Save”, the card will be cancelled.
Customer profile will appear as follows. We can still search his/her record but the status is inactive.
2. Delete in Salesforce Website
Input customer email address and find the record. Select customer’s profile by clicking the “Select All”. Click
“Delete” to delete customer online account profile.
The online account will be deleted and cannot be searched anymore.