Skip to main content

SFCC 2-Factor Authentication Registration

Written by Ask Ada

SFCC 2-Factor Authentication Registration
​
​
​Step 1: Download the "Salesforce authenticator" apps on your mobile.

Search "salesforce authenticator" on App store (iOS) / Google Play (android) and download it.

Step 2: Open the apps and verify with you mobile number

i. Open you apps on your mobile and you can press skip tour to skip. Then, it will direct you to the page "Enter your mobile number" and simply type in your mobile number to verify.

ii. Then you will receive a sms for the verification. Click on the link and it will redirect you back to the apps.

Step 3: Setup a Passcode

Step up a 4 digits passcode or you may press "set a longer Passcode" if you prefer.

Step 4: Link the account to your mobile apps

i. Login Production and click on "Link with Account Manager Profile"

mceclip6 (1).png

ii. Then, it will redirect you to the below page. Simply login your account manager account.

(if you don't have a account manager account before, you should receive an email to trigger your account manager account yesterday (31 Aug))

mceclip9.png

iii. Go back to your mobile to connect Salesforce authenticator with your mobile. Press "Add an account" then a two-word phase is shown.

iv. Continue to register you device on your PC. Type the two-word phase shown on your mobile and click "Connect device".

v. Switch back to your mobile and you will see a the below screen. Click on "Connect" to connect your account to your mobile.

mceclip13.png

vi. Allow the app to use your location while using the app.

mceclip14.png

vii. Turn on "Always approve from this location" and click "Approve" on the next step.

mceclip15.png

viii. You account is successfully linked.

mceclip16.png

Step 5: Login your account with 2FA code

i. Login with Account Manager.

ii. Login with you account manager login and password

mceclip18.png

iii. Use one-time Password to Login

iv. Enter the one-time Password on your app

mceclip20.png

v. Login Successfully

worddav5adf1a5451798a48dd0634817c476846.png
Did this answer your question?